FREE U.S. SHIPPING ON ORDERS OVER $250

Shipping

DOMESTIC

Orders are processed and shipped within 2 business days for all in-stock items. A confirmation email with tracking will be sent once your order has shipped. We ship insured UPS Ground, UPS 2nd Day or USPS Priority Mail. We cannot ship to P.O. Box addresses and we require a signature on orders over $500 unless otherwise requested. The buyer is responsible for costs associated with items returned to us by the shipper.

Large orders, oversize items and framed artwork may require additional handling time and shipping fees, which are noted on the website product page when applicable. For custom and special orders, we will email you after your order is placed with timing and shipping updates. In the event an item is out of stock or backordered, we will reach out to you immediately with the estimated arrival time and offer the option of refunding the item. 

Let us know if you have special shipping needs and we will do our very best to accommodate, email sales@westward-home.com.

For more information on our shipping terms, please visit the Terms & Conditions section of our website.

Standard Shipping Rates

Order Amount:

Ground:

2 Day:

$0-$100

$10.00

$20.00

$100.01-$250

$20.00

$30.00

$250.01+

FREE

FREE

In-Store Pickup

FREE

FREE

In-Store Pick Up
Orders can be picked up from our shop free of charge. Please give us one business day to have your order ready:
Westward
270 Magnolia Avenue
Larkpsur, CA 94939
Tuesday-Friday 10-5pm
Saturday 11-4pm
Closed Sundays, Mondays & Major Holidays

Furniture Delivery
Furniture is shipped using a third party White Glove delivery service. Once your order is placed, we will reach out with a delivery quote or contact us prior to ordering at sales@westward-home.com.

The delivery service will assemble furniture as required in your space at time of delivery and take away all packaging and garbage.

Delivery charges are not refundable for unsuccessful attempted deliveries (i.e. customers who are not at delivery address during agreed upon date/time or for merchandise orders which do not fit into building/residence).

It is the responsibility of the receiver to inspect all items before signing off on the bill of lading (BOL) or allowing the driver to leave. Any transit damage discovered after the fact and not noted in writing on the bill of lading will preclude a damage claim with the appropriate company.

Please see the Terms & Conditions section of our website for more information on our delivery terms. 

INTERNATIONAL

We ship fully insured DHL to Canada, Great Britain, most of Europe, Australia & New Zealand. If you are outside these countries please contact us at sales@westward-home.com. A confirmation email with tracking will be sent once your order has shipped.

International orders are subject to taxes, duties and other fees determined by the country to which they are shipped. These costs are the responsibility of the recipient to pay, and will be sent to you by UPS once delivery is made. Orders $2,500 or more in value may be held at customs until duties and fees are paid before being delivered, as required by law. Orders refused at the point of delivery will incur return shipping charges as well as a restocking fee equivalent to the duties and taxes levied upon the original shipment.

We are required by law to list directly on the package the full retail value of items ordered and contained therein. We cannot mark any package as a gift to avoid customs and duties fees. On occasion, customs agents may open and inspect packages or delay delivery. For more information on customs fees and procedures, please contact your local customs office.

Please note that all prices listed on our website are in USD, and all orders are processed in USD. To accurately estimate the final cost of your purchase, we recommend checking the current exchange rate for your currency. Some banks collect a fee for converting international transactions, please check with your bank for more information.